There is a common misconception that ‘anyone can provide a cleaning service.’ This notion does not recognize the fact that cleaning an operating room in a hospital or a pharmaceutical facility manufacturing vaccines requires highly skilled employees. NCCA members require their employees to have high level cleaning skills. They invest on an ongoing basis in internationally benchmarked skills development through their Professional Body, the PBEH

• Perceived low barriers to entry mean that there is a steady stream of new entrants into the cleaning industry. The NCCA is the driving force behind training and capacitating new entrants who, without fully appreciating the ethics, professionalism and complexities of the industry, could have the potential to cause serious long-term damage to the industry. These dangers may be posed by both unscrupulous new entrants and even well-established companies.  Non-compliance with the national legislation applicable to the cleaning industry poses huge risks. These dangers include:
• Failure to pay the legislated minimum wages to employees
• Failure to pay VAT and other taxes over to SARS
• Failure to pay employee provident fund contributions over to NBC Holdings
• Illegal use of the SABS Mark on chemical products
• Corrupt promotion of unproven COVID-19 decontamination methods such as fogging in defiance of the advice of Government experts
• Corrupt abuse of Government tender processes, especially during the COVID-19 pandemic. The NCCA estimates that this amounted to at least R4 billion over the course of the pandemic. The NCCA, SARS, SIU and Corruption Watch have been instrumental in recovering over R1 billion so far from non-compliant, corrupt companies

The vigilance of the NCCA’s experienced team of compliance auditors is our first line of defence against these abuses. The NCCA recognizes that non-compliant and corrupt practices make it almost impossible for ethical participants to compete fairly in the market. The NCCA therefore commits itself to unequivocally enforcing compliance with unrelenting vigor in the future

The NCCA welcomes both contract cleaners and suppliers to join as members. We are an employer organization that has served Southern Africa for over 40 years